Patient Resources
Essential documents, guides, and information to support your healthcare coordination journey.
Getting Started
Follow these practical steps to begin your healthcare coordination journey with us.
Initial Consultation
Start your journey with a free, confidential consultation to discuss your situation.
- →Contact us via phone, email, or our website
- →Schedule a consultation at your convenience
- →Discuss your goals and medical history
- →Receive personalised guidance on your options
Gather Your Documents
Use our S2 checklist below to collect all the documents needed for cross-border treatment processing.
- →Review the S2 Document Checklist on this page
- →Obtain medical records and referral letter from your GP
- →Collect proof of identity and UK residence
- →Request any relevant clinical letters or test results
Submit & Coordinate
Our coordination team will guide you through every step from submission to your procedure date.
- →Send all gathered documents to our team
- →We handle communication with French partner clinics
- →Receive confirmation of your treatment schedule
- →We support you with travel and logistics planning
S2 Document Checklist
Track all required documents for your NHS S2 submission. Check off each item as you gather them.
S2 Application Form
Completed and signed by the patient
Required
S2 Provider Declaration
Stamped & signed by the medical provider
Must be stamped and signed
CPAM Attestation
Proof of public establishment status
Required for French clinics
Detailed Medical Quote
Complete cost breakdown and treatment plan
Must be pre-treatment
GP Letter (Clinical Situation)
Medical assessment from your GP
Must be less than 6 months old
Consultation Report
Report from your initial consultation
Must be less than 6 months old
"Undue Delay" Justification
Explanation of why urgent treatment is needed
Must be less than 6 months old
Patient Authorisation Letter
Signed authorization to submit dossier
Signed copy required
ID Document
Passport or national ID card copy
Valid proof of identity
6 Months Bank Statements
Full copies of consecutive statements
Proof of financial means
Proof of UK Residence #1
Utility bill or similar document
3 different proofs required
Proof of UK Residence #2
Council Tax bill or phone/internet bill
3 different proofs required
Proof of UK Residence #3
Additional utility or official document
3 different proofs required
Official External Resources
Important guidance and information from official sources.
Documents to Avoid
Be careful not to include these items, as they can cause your S2 dossier to be rejected or delayed.
Hospital Discharge Summaries
Only include if directly relevant to the current treatment. Old discharge summaries without immediate clinical connection will be flagged.
Marketing Materials & Brochures
Do not include clinic promotional materials, brochures, or marketing content. Focus only on medical and administrative documents.
Internal Financial Simulations
Never include internal cost projections or financial simulations. Only official, pre-treatment medical quotes are accepted.
Signed Care Contracts
Do not submit signed care agreements or contracts. These may be interpreted as pre-commitment before S2 approval.
Post-Treatment Invoices
Only pre-treatment quotes are accepted. Post-treatment invoices or payment receipts will cause delays or rejection.
Outdated Medical Records
Clinical documents must be dated within the last 6 months. Older records may be rejected as they do not reflect current health status.
Frequently Asked Questions
Answers to the most common questions about our coordination services.
What documents do I need to provide?
How long does the coordination process take?
Is the surgery covered by NHS?
Do you provide translation services?
What happens if there are complications?
Can I get a quick consultation before committing?
Bilingual Support
All resources are available in English and French. We provide comprehensive support in your preferred language throughout your healthcare journey.
🇬🇧English Support
- Full consultation in English
- Translation of all medical documents
- Bilingual coordination team
- 24/7 English-speaking support
🇫🇷Support en Français
- Consultation française disponible
- Coordination directe avec cliniques partenaires
- Support bilingue complet
- Disponibilité 24/7 en français
Need Further Assistance?
Our team is ready to help you gather and submit all required documentation.